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Respiratory Associates
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Protect

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Feedback, Investigations & Policy

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Protected Feedback

A safe way for employees to raise concerns and for the organization to route, respond, and document appropriately.

Protected Feedback open items5 open
demo data
1 approaching 14-day SLA · severity: 1 high, 3 medium, 1 low
Drill down
Status
  • Open items by category and severity (safety, conduct, harassment, retaliation)
  • Aging in days, SLA timers, and waiting-on indicators
  • Completion rate for required acknowledgement, triage, and routing steps
  • Volume trend: submissions this period versus prior period
Canopy Insights
  • Themes over time: hotspots by location, leader, or department
  • Repeat concerns by topic — signals systemic issues
  • Cycle time and bottleneck drivers
  • Correlation indicators: feedback volume vs engagement or turnover

Investigations

Investigation planning, evidence tracking, interview guides, findings documentation, and closure packages.

No metrics defined yet — Status and Insights items below describe what will appear here.
Status
  • Cases by phase: intake, plan, interviews, findings, close
  • Timeline adherence, overdue interviews, missing evidence flags
  • Risk flags: retaliation risk, high severity, legal hold
  • Investigator workload distribution
Canopy Insights
  • Allegation type frequency and substantiation rate
  • Time-to-close and key delay drivers by phase
  • Prevention opportunities from finding patterns
  • Repeat allegation types by department over rolling 12-month window

Policy Governance & Acknowledgements

Policy library, versioning, acknowledgement campaigns, reminders, and audit-ready completion reporting.

Policy acknowledgement completion88%
demo data
17 employees overdue · Sales at 71% — lowest by function
Drill down
Status
  • Completion dashboard by group, location, and manager
  • Reminder effectiveness and overdue acknowledgement counts
  • Audit-ready export with timestamp and version logs
  • Policies pending update and owner
Canopy Insights
  • Completion friction by group and likely root causes
  • Policy comprehension signals: FAQ topics and repeat questions
  • Policy updates vs incident category trends
  • Campaign effectiveness by delivery method